Private Classes

• The client is allowed to cancel a private class more than 24 hours before the scheduled lesson without penalty.

• If the cancellation is made less than 24 hours before the scheduled lesson, the full price of the lesson is charged.

• This compensates coaches for reserved time and arrangements.

Group Classes

• The client is allowed to cancel up to 7 days before the scheduled session without losing the deposit.

• If the cancellation is made less than 7 days before the class, the 30% deposit is non-refundable.

• Once the program starts on Day 0, full payment is required. No refund is issued in case of cancellation or withdrawal after the start.

• After Day 0, cancellations, changes, and rescheduling requests are not accepted.

Weather and Personal Reasons

• Classes are non-refundable in case of rain.

• Makeup sessions are offered on weekends when feasible. Extra fitness hours or theoretical sessions may be offered on request.

• For padel classes, sessions are moved to indoor facilities when feasible.

• Classes are non-refundable in the event of player injury or if canceled by the player for personal reasons during the reserved week.

Rescheduling

• Before Day 0, the client is allowed to request rescheduling. Approval depends on availability.

Definitions

• Day 0: the calendar day the program starts.

• Deposit: the 30% amount paid at booking.